Issues with saving

[RJD]

Hello,

I've been trying to write my model to a file, but I'm having issues. When I try to save it as a .mdg, or .glm, it gives a message saying a .tmp file cannot be loaded. When I try .stl, and .wrl, it simply produces a file with a single line of header info. However .xyz and .csv formats do seem to write the correct files. Also, this behaviour happens no matter how I save it (DGKC control save, IModel_DG.Save(), or from the context menu). Does anyone know what might be going wrong for me? I'm using a build of KC 7.2 from December.

Cheers,
Ryan

[Mike Zubovic]

Hello Ryan
We are looking into this.
Thank you for reporting

[Mike Zubovic]

Ryan, I do not see it happening.

There might be something wrong with your setup.
Things to try:
- Execute "Update Component Registration" in the PC's start menu as admin. Is it still happening?
- In debug config of your app enable native code debugging. Debug the app. Have a look at the output or Modules window. Are the DGK dlls are loaded from the correct installed location?
- Is it happening in the latest update?

If nothing works, contact us via the support form

Regards

[RJD]

Hi Mike,

I have tried with an old install (from November last year), and it works. It does not seem to work on the install I was using before (I'm not sure which one that was) or the latest one. Hopefully this helps. I should note that I may have just corrupted my install somehow.

Cheers,
Ryan